Tom Eggemeier, Zendesk (Showcase NY screengrab) At a special event in New York today, CX vendor Zendesk announced further enhancements ...
Qualtrics has announced that it will invest $500 million over the next four years into artificial intelligence, as the vendor ...
Tom Eggemeier, Zendesk (@philww) Customer Experience (CX) vendor Zendesk today announces it has completed the acquisition of Tymeshift, a workforce ...
Nick Mehta, Gainsight (screengrab from Pulse 2023 livestream) At its tenth annual Pulse conference last week, Customer Success (CS) platform ...
(© Sammby - Shutterstock) Digital transformation is critical to the longevity of any business and their ability to meet consumers' ...
Nationwide - one of the largest and most diversified insurance and financial services companies in the United States - has ...
Filling up with natural gas (© Hexagon Agility) The term 'customer success' is one that's increasingly bandied about by technology ...
The iPhone has a new feature called NameDrop, which rolled out with the latest software update, iOS 17. As a...
Read moreShein, now based in Singapore, was valued at around $66 billion in a fundraising round in May. A year before...
Read moreIkea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29,...
Read moreThe Perfume Shop has launched the UK’s first multi-brand fragrance refill station in collaboration with L’Oréal. The station, introduced in...
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