Technology Vendor of the Year (UK) shortlist as follows:
This category celebrates companies that have developed innovative technologies and worked with retailers to transform the customer experience or back-end operations or both.
EDITED is a global retail intelligence platform that empowers brands and retailers with real-time decision-making capabilities. It enables retailers to increase margins, boost sales, and achieve better business outcomes through AI driven market and enterprise intelligence.
The company’s platform optimises pricing strategies, automates pricing and discount adjustments, provides insights into market trends, and offers a holistic view of competitors’ promotional activities.
It drives real transformation in the retail industry, delivering enhanced profit margins, increased sales, and a competitive edge through data backed decisions.
OneStock is Europe’s market leading distributed order management solution, helping companies drive revenue, streamline operations and improve customer satisfaction.
Designed under a MACH architecture to integrate seamlessly with existing IT systems, its platform acts as the backbone of the order lifecycle, providing end-to-end visibility and control over orders, inventory and fulfilment processes.
With its solution, brands effortlessly manage orders across multiple sales channels ensuring a consistent and frictionless customer experience.
OneStock is a proud member of the MACH Alliance and provides best-of-breed solutions for many global brands, including Mano Mano, LVMH, Intersport, Petit Bateau, Pets at Home, TFG London and AWWG.
Red Ant’s solution RetailOS combines data, systems and technical expertise for remarkable customer experiences.
The solution, active in 21 countries, includes clienteling, assisted sales and omnichannel PoS, enabling retailers to: Capture shopper data; Connect products to their needs; Communicate with them and stay top of mind; Convert conversations into sales.
This year saw the opening of a Dubai office and a number of award wins in the territory, and more than seven leading beauty brands using RetailOS around the world, as well as leading retailers across key sectors.
Clients include Furniture Village, Office Shoes, Charlotte Tilbury and Chalhoub Group.
The ever changing needs of retailers means their tech needs to be agile, efficient, scalable, innovative, and cost-effective.
New features must be implemented quickly, with reduced risk. They recognise their objectives will be best achieved if they are vendor agnostic as this allows the freedom to choose the solutions that best fit their requirements.
Retail247’s initiative is to lead the charge in ‘composable commerce’. Its design for retail is built around a framework of components and services that are easily assembled and disassembled to provide solutions that start out being relevant and continue to be so despite the needs of the business changing.
Delivery management platform, Scurri puts retailers and brands back in control of the key processes involved in delivering on their customer service promises – enhancing shoppers’ delivery experience and improving customer satisfaction to increased loyalty and lifetime value while protecting margin.
With over 1,000 carrier services and 97% carrier coverage in the UK, Scurri provides a robust and reliable last mile delivery service to retailers.
It offers the highest level of flexibility in the industry for effective carrier management and shipment allocation, improving speed and choice for shoppers while maintaining cost-effective and efficient fulfilment operations for retailers.
As a complete Point of Sale solutions provider, Star offers a wealth of options including a wide range of unique desktop PoS, mobile and self-service terminal printers for printing receipts, tickets and labels from traditional systems, tablets and mobile devices as well as from web and cloud-based apps.
Its compact and versatile cloud solutions are ideal for a variety of retail applications including Click & Collect kiosks offering labelling and receipt printing for online collections and returns.
Additionally, Star provides tablet stands, display stands and cash management solutions to complete the hardware offering.
Addressing can make operations difficult in the logistics and e-commerce sector. Street names are often duplicated, postcodes cover broad areas, and finding exact entrances can be challenging.
what3words has been designed to solve these issues. It has divided the world into a grid of 3m x 3m squares, and given each square a unique combination of three words: a what3words address.
Adopted by leaders in the e-commerce and logistics space, including boohoo, Oddbox, Mark’s Electrical, Evri, DHL, and DPD, the technology is enabling businesses to benefit from precise and efficient deliveries, three words at a time.
ZigZag is a market leading global returns solution provider.
Through its platform and global carrier network of over 1,500 carrier services across 170 countries, it provides personalised returns solutions, using its vast experience and unrivalled customer service.
ZigZag delivers the best technology and service to transform the returns experience globally for retailers such as Selfridges, Superdry, Inditex, Ted Baker, and more.
Its mission is to reduce the cost, waste, and friction associated with returns, boost customer loyalty and make retailers more profitable and sustainable. It lives for smarter returns. For retailers, customers, and the planet.