He will also be chairing parts of the conference programme at Retail Technology Show 2023, which is set to take place on 26th and 27th April at Olympia London.
Sports presenter and broadcaster, Jake Humphrey, has been confirmed as a headline speaker at the event.
Best known as the anchorman for the Premier League coverage on BT Sport, Humphrey now hosts The High-Performance podcast, which gives listeners insights into the lives of high flying, high achieving individuals, and shares first hand experiences and best practice in driving results in all walks of life.
He will join Busby on the headline stage on day one for a fireside chat, which will explore how retail leaders can ensure their workforce can perform at their highest level, at a time when the role of retail staff is having a greater impact upon delivering enhanced customer experience for shoppers.
Matt Bradley, Event Director at Retail Technology Show, comments: “As the adage goes, people buy from people, and our research shows that frontline retail staff are central to supporting customers’ buying journeys.”
“Representing the face of the retailer to shoppers, retail staff are at the heart of customer service delivery and need to be empowered and engaged to succeed. And that’s just one of the reasons we’re looking forward to welcoming Jake as one of the show’s headliners, sharing his insight and hacks for inspiring teams to deliver performance.”
