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Millennial fashion shoppers gravitate towards the metaverse, with many buying NFTs — Retail Technology Innovation Hub

admin by admin
December 19, 2022
in Service Retail News



New Centra research, involving over 2,000 Brits, shows that, while just 9% across all age demographics have bought fashion in the metaverse, Millennials and Gen Z are leading the way in this brave new world.

21% of Millennials and a further 19% of Gen Z consumers said they had already bought an NFT or digital fashion asset, with men twice as likely than women to have done so. 

38% of those who had bought a fashion NFT had done so because they believed it would be an investment, rising to 46% of Gen Z shoppers. 

The novelty of owning a digital asset also ranked highly among the shoppers polled, with a third motivated by it being a new digital form of owning something from a brand they liked.

28% liked the idea of owning something in a virtual world. 

However, 34% didn’t want to own fashion digitally, preferring physical fashion garments.

Martin Jensen, CEO and Co-Founder at Centra, comments: “The metaverse is still evolving – and you could say that it is still shapeshifting as retailers and brands try and get their heads around the opportunities this next dimension of retail offers.”

“And whilst the metaverse isn’t here in its final guise yet, it’s certainly real for consumers who are already showing demand and adoption when it comes to owning fashion digitally.” 

Meanwhile, 31% of Gen Z shoppers said they wanted to dress their digital avatars as the main reason for purchasing NFTs, with a further 23% saying they wanted to be just as well dressed digitally as they were in the real world. 

39% of UK shoppers across all age groups believe digital avatars will become the norm within the next two years, while 44% said this would take longer to normalise, saying widespread adoption would happen in five years.

“Consumers are demanding more and more immersive experiences online to the extent that they want to replicate their personality and appear ‘in person’ in the digital world,” Jensen adds. 

“This presents an significant opportunity for brands to get closer to their customers to understand what they want and how they want it, but that needs to be delivered alongside a metaverse offer that is compelling and that stands the test of time, so it doesn’t just become flash in the fashion pan.”

While 27% believed NFTs to be the future of fashion, there remains an element of mistrust about the longevity of fashion sold within the metaverse. 

29% thought fashion NFTs were a fad that would pass, while 25% didn’t trust them. A further quarter thought NFTs were simply a gimmick used by fashion brands to sell more things to shoppers.



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