30 and 36…Chicago Town has teamed up with Gorillas, offering UK consumers the chance to have its pizzas ordered, delivered, and cooked in just 30 minutes.
The partnership launches ahead of the 2022 World Cup on Friday 18th November across 36 Greater London locations.
Acton, Battersea, Clapham, Hackney, and Tottenham are a few of the areas that Gorillas delivers to.
2,000 and 1,000….The Shopify Black Friday Cyber Monday Report has revealed how consumers plan to buy differently this holiday season.
The study of more than 2,000 consumers and 1,000 SMBs in the UK – which is part of a global research programme surveying 24,000 consumers and 9,000 businesses in 12 countries – shows a shift away from “stack them high, sell them cheap” towards high quality, durable products.
It also highlights how customers want to stay connected to the brands they love, even if they’re not currently in a position to buy.
152,000…Unified customer intelligence startup Chattermill has analysed feedback from over 152,000 responses to some of the most popular fashion retail brands, revealing Asos and New Look as the ones with the best customer experience.
It looked at publicly available Trustpilot reviews, registered from 1st January 2021 to 4th September 2022, from customers buying at Asos, H&M, New Look, Next and Zara.
Asos has received consistently high scores over the past 12 months, while New Look is on an upward climb after a relatively low period.
The data indicates a significant decline in customer loyalty across the retail industry as a whole. The decrease can be linked to a rise in customer returns (and the hassle tied to it), complaints about delivery, and inconsistent product sizing and fitting.
$80 million…Content experience platform and composable architecture specialist, Contentstack, has announced $80 million in Series C funding.
Georgian and Insight Partners co-led the round with participation from Illuminate Ventures.
All three companies continue to grow their investment with Contentstack, contributing to a $169 million total raised thus far.
The company says it will use the funds to “continue supporting enterprise companies on their path to composable, empowering them to meet consumer demand for omnichannel and personalised experiences”.
