Asda’s business model relies heavily on digital services – from PoS systems and scan as you shop devices in its 660 stores, to e-commerce and inventory management systems that power its online offering and home delivery – supported by its datacentres and 30 depots.
Previously, a large team from Walmart managed individual backup jobs for 40 of its sites.
Asda’s move away from the US retail giant meant that it had to take responsibility for protecting its more than 2,000 hosts and 3,000 VMware virtual machines.
With automation from Veeam Backup & Replication and central visibility from Veeam ONE, Veeam Availability Suite also opens up the potential for a future move to modern data protection in the cloud.
“The scale of Asda’s operation means that even a short period of downtime or small volume of lost data could be devastating to its bottom line,” says Dan Middleton, Vice President for the United Kingdom and Ireland at Veeam.
“To protect against cyberthreats such as ransomware, which impacted 76% of UKI businesses over the past year, it’s encouraging that Asda is using Veeam to create immutable backups, which prevent attackers from encrypting data after it has been written, and to identify failed or corrupted backups immediately.”
Asda is also using self-service workflows to empower users to restore individual files themselves.
“Being able to see all our backups through a single pane of glass with Veeam is a big advantage,” says Mat Cox, Senior Server Engineer at Asda.
“We can now configure, run and monitor backup jobs automatically, increasing data protection for Asda NewCo while keeping the IT team lean. Crucially, we think Veeam’s support for self-service restores could cut IT support requests by more than half.”
The Veeam solution currently backs up and replicates data between the company’s primary and secondary datacentres, its head office and one of its depots.
“For tier-one systems, our recovery point objective [RPO] is under 24 hours and our recovery time objective [RTO] is under 30 minutes. With Veeam, we can hit those objectives with ease. We recently tested our recovery capabilities, and it took us only 16 minutes to switch over to our secondary site with zero loss of data,” says Cox.
“We can also put powerful data restore capabilities in our employees’ hands, which could help us cut IT helpdesk request volumes by over 50% and keep our IT headcount lean. Without a doubt, Veeam will make it easy to scale our backup environment as our data volumes grow.”